| Contact Technical Support |
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You may find the answers you need
on our Frequently Asked
Questions and Support & Services pages. Click Here for our Business hours and Holiday schedule.
Click Here to Email Technical Support.
Or, call us at:
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In The Americas: | (800) 336-4474 ext 1591 | | (408) 987-5609 |
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| In Europe, Middle East, & Africa: | +44 (0)20 7344 2999 |
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| In Asia / Pacific (Singapore): | +65 6879 4118 |
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| In Japan: | 0800 888 8855 | | +81 3 5218 6500 |
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| In China: | +86 10 8286 2099 |
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| In Korea: | 080 010 8100 | | +82 2 2076 8100 |
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| In Australia / New Zealand: | 1800 007 214 (Australia) | | 0800 443 162 (New Zealand) |
Our Commitment to You
- We do our best to answer calls promptly and to keep hold times to a minimum. During busy times we may not be able to answer your call immediately, but if you leave us a message we will call you back as soon as possible – typically within minutes and always within one business day at most.
- We will acknowledge and, when possible, resolve all inquiries within one business day. Email responses will include a contact name and case number.
- We will inform you within one business day if the issue requires further investigation or escalation. Escalation will take place that same business day.
- We strive to resolve all customer technical support issues within a maximum of five business days.
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